Frequently Asked Questions
list of commonly asked questions
list of commonly asked questions
Looking for some quick answers to keep your move running smooth? Check out these common questions for additional help along the way.
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Keep with you anything you or your family will use on the day of your move with you. Common items include snacks, toilet paper, paper towel, phone chargers, a change of clothes, toothbrush/toothpaste, and your kids’ favorite toys. Additionally, medications, important paperwork (e.g., birth certificates and social security cards), and anything highly valuable or sentimental (jewelry, credit cards, bank account information, etc.) should be set aside. On your moving day, place these essential items in a box or bag that you’ll carry with you to your new home.
If a tape measure is not available, you can also measure the area of the room using your own two feet.
Although our movers are trained to never ask or hint for tips from customers, they are allowed to accept tips should customers feel inclined for the hard work they received.
In terms of what to tip the movers, we encourage customers to tip whatever they feel is necessary for the job that was completed.
All major credit cards are accepted. Additional payment options may vary by location.
There is no single best box for moving. Different items require different types of moving boxes. To avoid damage during the move, you’ll want a combination of standard sized boxes:
Our box guide can also help determine the number of boxes you need to correctly pack for your next move.
More detailed packing tips can be found here.
If you are reusing old boxes or getting boxes from a retail or grocery store, check to make sure the boxes are clean, free of bugs, and do not have water damage, mold, or other structural damage that could cause the box to buckle during the move. While you can save money using free or old boxes, you do run the risk that they could cause damage to your items during the move.
Costs for movers may vary slightly and prices typically depend on region of the country you’re looking to move to. Many companies charge an hourly rate for local moves, often requiring a one or two-hour minimum. Long-distance moves are regulated, and will often be based on weight and miles.
If hiring professional movers for a relocation, you can expect to pay at least $1,000. As mentioned above, the average cost of a local household move is $1,250, and the average cost of a long distance move is $4,890. Of course, the cost of your move will depend on a number of factors including distance traveled, weight of belongings, move date, labor costs and any additional services needed such as insurance or packing.
All interstate movers are required by federal law to offer Released Value Protection and Full Value Protection to customers. The cost of Full Value Protection varies by mover, so be sure to ask your moving company for details. The most basic level of liability, Released Value Protection, is automatically included in the cost of your move. This basic protection covers 60 cents per pound per item. While this type of coverage won’t cost you anything extra, it is considered the bare minimum. Those looking for more comprehensive coverage should opt for Full Value Protection. This level of liability means that if the mover damages or loses a belonging, the mover must either replace your item or reimburse you for its current cash value.
Yes! Save those receipts because your moving expenses could be tax-deductible. If donating household items to a charity before or after the move, be sure to itemize all belongings and record their current cash value on the donation receipt. You should be able to claim a tax deduction on these donations. In addition, those moving for work may be eligible to receive a tax deduction on moving expenses.
Possibly. If you are moving for work, your moving expenses could be tax-deductible. According to the IRS, “if you moved due to a change in your job or business location, or because you started a new job or business, you may be able to deduct your reasonable moving expenses but not any expenses for meals.” The IRS claims that you can deduct these moving expenses if: 1) Your move closely relates to the start of work. 2) You meet the distance test. 3) You meet the time test. To deduct these expenses, you must fill out and submit IRS Form 3903.
Before hiring a pricey moving company, be sure to consider whether or not the expense is worth the money. If the answer is no, consider less expensive DIY alternatives such as truck rentals or moving containers. However, if your budget is more flexible, and you’d like to save time and energy on the move, then hiring movers may be worth the price. Whatever you do, be sure to weigh the pros and cons of each choice carefully before deciding on a move method.
The cost of an interstate or long distance move is determined by the weight of the shipment, the mileage between the origin and destination, and the labor costs. Calculating the cost of a local move is slightly different. Intrastate moves are based on a flat dollar amount per hour. Factors that affect this hourly rate include labor costs, services such as packing or climbing an excessive number of stairs, assembling furniture and extra add-ons. In addition, many local movers also offer customers a flat rate option. A flat rate is typically the moving company’s estimated number of hours the move will take, multiplied by their hourly rate. Many times this fixed price includes the cost of add-ons as well.